We understand circumstances change. Please review our cancellation guidelines below and reach out with any questions.
Cancelling a scheduled tour
Tours can be cancelled or rescheduled at no cost via the booking confirmation email or by contacting us directly.
Withdrawing from enrollment
Families must provide a minimum of 30 days written notice before withdrawing a child from care. Tuition is owed during the notice period regardless of attendance.
Reducing days or program changes
Schedule changes require 14 days written notice and are subject to availability in the requested program.
Center-initiated cancellation
We reserve the right to discontinue care if it becomes unsafe for the child, staff, or other children, or if the parent handbook is materially violated. We will provide written notice and work in good faith to support a transition where possible.
Questions
Email hello@littleacorns.example or call (555) 123-4567 with any cancellation questions.